Top Troubleshooting Tips
Have you encountered an issue in UVACollab? Try taking these steps!
Your internet browser temporarily saves data from web pages you visit in a cache to make them load more quickly. However, if an older version of a page is loaded from the cache, it can cause errors. Clearing the cache and cookies regularly will help prevent problems.
Follow the instructions provided at the links below for each supported browser:
- Google Chrome: Clear cache & cookies (opens new window)
- Microsoft Edge: View and delete browser history in Microsoft Edge (opens new window)
- Apple Safari: Clear your browsing history in Safari on Mac (opens new window)
Close your browser completely. If you are using a Mac, you'll need to select the name of the browser menu, then Quit, e.g., select Safari, then Quit Safari.
If cookies are not enabled, some content, such as embedded video or audio files, may fail to load. Follow the steps to enable cookies to access this content.