How do I access messages?
Choose how to view the steps.
Video Guide
Step-by-Step Instructions
Accessing the Messages tool via the tools menu in the site
To access the Messages tool in a site, select the Messages link in the tools menu.
Open the Received Messages Folder
To view all received messages, select the Received link.
Open a message
The system will display a list of messages. To open a message, select the message subject.
View the message and message options
The message will display, along with the message options:
- Select Reply to reply to the sender of the message.
- Select Reply to all to reply to all participants included in the message.
- Select Forward to forward the message to another participant.
- Select Move to folder to move the message to a folder within the Messages tool.
- Select Delete to delete the message.
Accessing the Messages tool via Message Center in the site
The Message Center area in the Overview tool in the site displays the number of new messages in the site and also allows users to access the tool.
To access the Messages tool from the Message Center in the Overview tool in the site, select the New Messages link or the message number.
Accessing the Messages tool via the Message Center in My Workspace
By default, the Message Center area of the Overview tool on the Home page displays a list of all sites of which the user is a part, along with the number of new messages in each site, and also allows users to access the tool.
To access the Messages tool from the Message Center on the Home page, select the message number to the left of the site title in the Message Center Notifications area.