How do I access messages?

Choose how to view the steps.

Video Guide

Step-by-Step Instructions

Accessing the Messages tool via the tools menu in the site

To access the Messages tool in a site, select the Messages link in the tools menu.

Open the Received Messages Folder

To view all received messages, select the Received link.

Open a message

The system will display a list of messages. To open a message, select the message subject.

View the message and message options

The message will display, along with the message options:

  1. Select Reply to reply to the sender of the message.
  2. Select Reply to all to reply to all participants included in the message.
  3. Select Forward to forward the message to another participant.
  4. Select Move to folder to move the message to a folder within the Messages tool.
  5. Select Delete to delete the message.

Accessing the Messages tool via Message Center in the site

The Message Center area in the Overview tool in the site displays the number of new messages in the site and also allows users to access the tool.

To access the Messages tool from the Message Center in the Overview tool in the site, select the New Messages link or the message number.

Accessing the Messages tool via the Message Center in My Workspace

By default, the Message Center area of the Overview tool on the Home page displays a list of all sites of which the user is a part, along with the number of new messages in each site, and also allows users to access the tool.  

To access the Messages tool from the Message Center on the Home page, select the message number to the left of the site title in the Message Center Notifications area.