How do I customize captions in Media Gallery?

In Media Gallery, you can customize the styling of captions while watching a video. You can change the size, color, font, and background color of the captions. These adjustments can help make the captions easier to read.

Note: The video must have closed captions in order for these features to work. Content owners can enable closed captions by following steps in How can I make audio or video more accessible?

Select Media Gallery from the tool menu of the site.

Select a video or audio file.

Select the video or audio file to play.

Select the CC button.

Select the Closed Captions (CC) button at the bottom right of the video player.

Note: The Closed Captions (CC) button will only appear if the video has captions enabled.

Choose Options.

Select Options from the menu that appears.

Customize the view.

Select one of the preset views.

There are three presets for caption styles:

  • White text over a black background (this is the default setting).
  • Black text over a white background.
  • Yellow text over a black background.

Or, select Edit custom captions.

To create a custom style, select Edit custom captions.

Select one of the options to edit.

Choose one of the following options to customize the captions style:

  • Size
  • Color
  • Font
  • Background

Make desired change.

Select one of the options to adjust the style. You can see a preview of the changes at the bottom of the player.

Select the back arrow button.

To change another setting in the captions (e.g., Color if you are currently editing Size), use the back arrow button in the top left corner of the player to return to the options screen.

Select the X button.

When you are done making changes, select the X button in the top right corner of the player to return to the video.

Play the video with captions.

  1. Select the Play button to play the video.
  2. If you haven't enabled captions yet, select the Closed Captions (CC) button.
  3. Select one of the language options (i.e., English [auto]) from the menu that appears.

Note: If you had captions enabled before making these changes, you may need to play the video for a few seconds before the changes appear.